iGate Excellent Walk-in Drive For Freshers || Walk-in Date : 2nd Sep 2015

Company Name :   iGate

Designation : Technical Support

Qualification :  BE, B.Tech, MCA

Experience : Freshers (2015 Batch)

Location : Noida

Salary : As Per Industry

Job Details :
Should have excellent communication and English speaking skills
Should have good interpersonal skills and ability to perform under pressure
Basic computing skills
Certifications like MCSE/CCNA /PMI/ITIL are preferred
Willing to work in a Technical Inbound voice process
Job Description:
Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
Meet customer requirements through first contact resolution
Clarify customer requirements
probe for and confirm understanding of requirements or problem
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Listen attentively to customer needs and concerns; demonstrate empathy

Qualification & Criteria

Candidates applying must have graduated and post graduated only in 2015
Should have minimum of 60% aggregate and above in academics 10th, 12th and graduation.
Should have no gaps in education
Candidates must be open to relocate to any location and work in night shifts
Candidates should be ready to execute 2 year service agreement
Candidates must be available to join immediately
 Candidate must have good English written / verbal communication skills.
 Coupled with good English language comprehension

Required Documents

One (1) updated copy of your resume
Mark sheets of 10th, 12th and under graduation course up to 8th semester.
Two (2) passport size photographs
Original and a photocopy of any of the following Photo Identification:
Driving License / Passport / Voter’s ID Card/Aadhaar Card

Apply Mode: Walk-in

Last Date : Wednesday, September 02, 2015

Walk-in Date :  2nd Sep 2015

Time :  2.30 PM to 3.30 PM

Address :
IGATE Global Solutions Limited,
Plot No. 142, Block B,
Noida Special Economic Zone (NSEZ)
Landmark near Sector-82,
Noida.

For More Details : Click Here

Apply Link : Click Here

Apply For Walk-ins : Apply Now

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