Company Name : MindTree Ltd.Designation : Junior Engineer
Qualification : B.Tech/B.E., MCA
Experience: 0 - 1 yrs
Location : Chennai, Hyderabad
Salary : 2.1 Lakhs/Year
Job Details :
Technical Skills
Should have understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc.
Prior Experience in infrastructure monitoring will be an added advantage
Role Details
Be responsible for queue monitoring and acknowledging tickets.
Assigning tickets to next level of engineers as per the category of tickets
Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
Incident management and client handling skills.
Support on call, ready to work in any shift as per the project need from any Mindtree location.
Basic application support knowledge
Excellent written and oral communication
Ability to work independently, be adaptable to change and varied working hours
Ready for 24/7 support, rotational shifts
Ability to take quick decisions, like when to escalate a ticket to next level
Ability to comprehend the issue and act with swiftness
Individual must be flexible to work for extended hours, if required.
Soft Skills
High Integrity
Problem solving skills and learning attitude
Good communication skills
Confident & Energetic
Team player
Process oriented
Apply Mode: Online
Apply For link : Click Here
Apply For More Jobs : Click Here
Submit Your Details For More Job Updates : Click Here
0 comments:
Post a Comment